What We Do

What we do

What we do at Rowan Tree Books

Rowan Tree Books specializes in the successful communication of technical information. This could vary from instructions for the use of a software application, to complex standard operating procedures (SOPs) for operating and managing a city’s waterworks system, to developing detailed business process information systems for drilling oil wells, documenting software design specifications, or identifying and capturing business methodologies. We bring expertise in both the subject matter, and the writing and content management.

Our clients…

Our clients come from a broad range of business interests such as:

Our areas of expertise include…

Our analysts and writers collaborate with Subject Matter Experts (SME) such as software engineers, medical personnel, field operators, engineers, and management to first define, and then create the documentation or content that meets your needs. We have worked closely with a variety of clients to create and deliver:

Information Architecture and Documentation Analysis

Through detailed analysis, we determine possible improvements and develop solutions for your documentation needs.

Our clients often ask us to help them determine exactly what type of documentation would best suit their current needs and requirements. Often, they have existing documentation that no longer fulfills their  needs. At other times, much of the required knowledge rests within the minds of their experts. Our experience in information architecture ensures that your information is usable, accessible, and clear.

Our methodology….

Rowan Tree Books has developed a proven documentation analysis methodology that quickly identifies the real documentation needs of each organization, prioritizes them, and provides recommendations for the development of each identified requirement.

We work closely with each of our clients, their technical resources, and their users to determine exactly what needs to be accomplished. Our worksession-based methodology builds consensus between all key participants, while efficiently identifying the real documentation needs of your users.

We incorporate this information with the data collected from our standard business methodology (needs analysis, interviews, product testing, etc.) to develop a documentation plan for your organization.

For more information please read our page on Information Architecture.

Online Help Systems

Online Help and Intranet Information Systems

We have been developing highly usable, effective online help systems for over 20 years.

Our highly organized and detailed online help systems provide support to users at  multiple locations and consist of SOPs and How-to guides for various applications.

For more information, please read our page on Online Information Systems.


Requirements Documentation

Product and System Documentation

Our team develops organized and easy-to-understand product- and system-specific documents that detail various relevant attributes.

For more information, please see our page on User Guides.



Project Planning

Our expert team uses various tools to effectively lay out a logical route for our clients’ projects that can range from short- to long-term goals. 


Operating Systems

Standard Operating Procedures (SOPs)

Our team provides highly professional SOPs that are logical, well-organized and easy to read and understand.

For more information please see our page on Technical Manuals.



Technical Manuals

We can help you to produce a broad variety of technical manuals. All our books are well organized, easy-to-understand, and written at a level that suits your user requirements and understanding

Call us for help in writing:

  • FAQs
  • Installation Guides
  • Medical Articles and Books
  • Operations Manuals
  • Procedures Manuals
  • Product Manuals
  • Programmer Reference Manuals
  • Quickstart Guides
  • Requirements Documentation
  • Software Reference Manuals
  • Standard Operating Procedures (SOPs)
  • User Guides
  • Whitepapers

For more information please see our page on Technical Manuals.


Word Processing

White Papers

Our team carefully develops these reports to accurately present relevant information about a product, service or research findings.

For more information, please see our page on White Papers.

Our business process…

We recognize that you are busy, and work hard to effectively manage the project to ensure that your time is used efficiently, and only during key, clearly identified phases of the project.

We use our proven methodology to quickly guide you through all the phases of documentation design, development, and production. We work closely with your people to obtain accurate technical information.

Our team can help you through every stage of a documentation project, from:

  • Documentation needs analysis – Detailed analysis where we determine possible improvements and develop solutions for your documentation needs.
  • Requirements specifications
  • Information design
  • Document production
  • Proof reading to editing
  • Editing to indexing
  •  Production and delivery